Question 1

What does Performance Marketing include?

Accepted Answer

Our performance marketing service includes media strategy and buying on Google Ads, Meta Ads, TikTok Ads, and programmatic. We work toward revenue objectives, not vanity metrics: ROAS, CPA, incremental revenue, and lifetime value.

Question 2

Which marketplaces do you manage?

Accepted Answer

We manage full presence on Amazon USA, Amazon LATAM, MercadoLibre, Walmart Marketplace, Falabella, Liverpool, and other vertical marketplaces. Includes listing optimization, DSP advertising, and Brand Stores.

Question 3

What is the average ROAS you achieve?

Accepted Answer

The average ROAS of our active performance marketing clients is 4.2×. In marketplaces, average sales growth in the first year is 180-320% depending on the starting point.

Question 4

Do you work with brands that already have an internal agency?

Accepted Answer

Yes. We work both as a primary agency and in a hybrid model with internal teams. We integrate into existing processes and can take responsibility for specific channels or the complete ecosystem.

Question 5

What does the CRM and retention service include?

Accepted Answer

Our CRM service includes customer data architecture, advanced segmentation, email/SMS/push automations, loyalty programs, and reactivation strategies. The goal is to maximize lifetime value and reduce churn.

Digital marketing that generates revenue, not vanity metrics